Last Revised: December 6, 2015
While we make reasonable efforts to provide accurate and timely information about Tripborn on the Sites, you should not assume that the information is always up to date or that the Sites contain all the relevant information available about Tripborn. In particular, if you are making an investment decision regarding Tripborn, please consult a number of different sources, including Tripborn.com.
In order to participate in certain areas of our Sites, you will need to register for an account. You agree to (a) create only one account; (b) provide accurate, truthful, current and complete information when creating your account; (c) maintain and promptly update your account information; (d) maintain the security of your account by not sharing your password with others and restricting access to your account and your computer; (e) promptly notify Tripborn if you discover or otherwise suspect any security breaches relating to the Sites; and (f) take responsibility for all activities that occur under your account and accept all risks of unauthorized access.
All sales from the Sites are governed by Tripborn Terms of Sale. Please refer to our Terms of Sale for the terms, conditions and policies applicable to your purchase of products from Tripborn. By ordering products through our Sites, you agree to be bound by and accept the Terms of Sale. The Terms of Sale are subject to change without prior notice at any time, in Tripborn' sole discretion, so you should review the Terms of Sale each time you make a purchase.
Product Sales and Availability:
All products displayed or sold thru the Sites will be delivered only within the India and, when available, outside India. All prices for products or offers that are displayed on the Sites are valid and effective only to participating Agents, Customers. Tripborn reserves the right without prior notice to discontinue or change specifications on products and services offered on the Sites without incurring any obligations.
The materials and information on the Sites may include technical inaccuracies or typographical errors. The materials, information and services on the Sites are provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by applicable law, Tripborn disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement as to the Sites and the information, content and materials contained therein.
Unless otherwise indicated, the Sites and all content and other materials therein, including, without limitation, the Tripborn logo and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, "Site Materials") are the proprietary property of Tripborn or its licensors or users and are protected by international copyright laws.
If you believe any material available via the Sites infringes a copyright you own or control, you may file a notification of such infringement with our Designated Agent as set forth below.
812 Venus Atlantis Corporate Park,
Division: Customer Care
Gujarat, India 380015
You should note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys' fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
In accordance with the DMCA and other applicable law, Tripborn has also adopted a policy of terminating, in appropriate circumstances and in our sole discretion, users who are deemed to be repeat infringers. Tripborn may also, in its sole discretion, limit access to the Sites and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
All rights not expressly granted are reserved.
The Sites may include interactive areas in which you or other registered users may create, post, send or store messages, materials, data, information, text, music, sound, photos, video, graphics, applications, tags, code, links or other items or materials on the Sites ("User Content"). By using the Sites, you agree not to post, upload, transmit, distribute, store, create or otherwise publish through the Sites any of the following:
- Unless specifically requested by Tripborn, any “sensitive” personally identifiable information about yourself or another person (including, but not limited to, information that relates to health or medical conditions, social security numbers, credit cards, bank accounts or other financial information, other information concerning trade union membership, sex life, political opinions, criminal charges or convictions, religious beliefs, racial or ethnic origin, or other sensitive matters);
- User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent, otherwise objectionable or which threatens our relationships with our employees, partners, customers or suppliers;
- User content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and produce such User Content;
- User Content that impersonates any person or entity or otherwise misrepresents your identity or affiliation with another person or entity;
- Spam, direct marketing communications or any unsolicited advertising, promotional materials or other forms of solicitation or commercial content;
- User Content that constitutes, encourages or provides instructions for a criminal offense, violates the rights of any party or that creates liability or violates any applicable local, state, national or international law;
- Viruses, spyware, Trojan horses, easter eggs or any other harmful, disruptive or destructive files; and
- User Content that, in the sole judgment of Tripborn, is objectionable, restricts or inhibits any other person from using or enjoying the Sites or which damages the image or rights of Tripborn, other users or third parties.
Tripborn does not control, take responsibility for or assume liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Tripborn liable for any user conduct or any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. The interactive areas are generally designed as open and public community areas for connecting and sharing with other people. When you participate in these areas, you understand that certain information and content you choose to post may be displayed publicly. You are solely responsible for your use of the Sites and agree to use the interactive areas at your own risk.
If you are viewing the Sites on a public computer or are otherwise using a computer to which multiple people have potential access, be sure to follow all relevant instructions to ensure you are sufficiently disconnected and logged off the Sites and the computer system you are using to prevent unauthorized User Content.
You represent and warrant that your User Content is not subject to any confidentiality obligations and that you own and control all of the rights to the User Content or otherwise have the right to grant the rights to Tripborn that you grant herein. Tripborn claims no ownership or control over any User Content, except as otherwise provided herein, on the Sites or in a separate agreement. However, by submitting or posting User Content on the Sites, you grant Tripborn and its designees a worldwide, perpetual, irrevocable, non-exclusive, fully-paid up and royalty free license to use, sell, reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, publish, license or sub-license the User Content and your name and likeness in connection with such use of your User Content. By posting User Content, you hereby release Tripborn and its agents and employees from any claims that such use, as authorized above, violates any of your rights and you understand that you will not be entitled to any compensation for any use of your User Content.
Separate and apart from the User Content you provide, you can submit questions, comments, feedback, suggestions, ideas, plans, notes, drawings, original or creative materials or other information about Tripborn, our Sites and our products (collectively, "Ideas"). Ideas, whether posted to the Sites or provided to Tripborn by email or otherwise are entirely voluntary, non-confidential, gratuitous and non-committal. Tripborn shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of Ideas for any purpose, commercial or otherwise, without acknowledgment or compensation to you. Do not send us Ideas if you expect to be paid or want to continue to own or claim rights in them; your Ideas might be great, but we may have already had the same or similar idea and we do not want disputes.
You are granted a limited, non-exclusive right to create text hyperlinks to the Sites for noncommercial purposes, provided such links do not portray Tripborn in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any obscene, pornographic, sexually explicit or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. In addition, you may not use Tripborn' logo or other proprietary graphics to link to our Sites without our express written permission. Further, you may not use, frame or utilize framing techniques to enclose any Tripborn trademark, logo or other proprietary information, including the images found at the Sites, the content of any text or the layout/design of any page or form contained on a page on the Sites without our express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of Tripborn or any third party.
Tripborn makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of embedded content, third-party websites accessible via hyperlink or websites linking to the Sites. Such sites are not under the control of Tripborn and Tripborn is not responsible for any embedded content or the content of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. Tripborn and its users may provide these links as a convenience to you, but the inclusion of any link does not imply affiliation, endorsement or adoption by Tripborn of any site or any information contained therein. When you visit other sites via links or embedded content, you should understand that our terms and policies no longer govern and that the terms and policies of those third party sites will now apply. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from our Sites.
Tripborn may provide third party content on the Sites and links to web pages and content of third parties (collectively, “Third Party Content”) as a service to those interested in this information. We do not control, endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. You acknowledge and agree that Tripborn is not responsible or liable in any manner for any Third Party Content and undertakes no responsibility to update or review such Third Party Content. You agree to use such Third Party Content contained therein at your own risk.
Advertisements and Promotions; Third-Party Products and Services
Tripborn may display advertisements and promotions from third parties on the Sites or may otherwise provide information about or links to third-party products or services. Your business dealings or correspondence with, or participation in promotions of, such third parties, and any terms conditions, warranties or representations associated with such dealings or promotions, are solely between you and such third party. Tripborn is not responsible or liable for any loss or damage of any sort incurred as the result of such dealings or promotions or as the result of the presence of such non-Tripborn advertisers or third party information on the Sites.
To the maximum extent permitted by applicable law, Tripborn and its officers, directors, employees, shareholders or agents shall not be liable for any direct, indirect, punitive or consequential damages, or any other damages of any kind, including but not limited to loss of income, profits, goodwill, data, contracts, use of money, or loss or damage arising from or connected in any way to business interruption, whether in tort (including without limitation negligence), contract or otherwise, arising out of or in connection with the use of or inability to use the Sites, the content or the materials contained in or accessed through the Sites, including without limitation any damages caused by or resulting from reliance by a user on any information obtained from Tripborn, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to Tripborn' records, programs or services. In no event shall the aggregate liability of Tripborn, whether in contract, warranty, tort (including negligence, whether active, passive or imputed), product liability, strict liability or other theory, arising out of or relating to the use of or inability to use the Sites exceed any compensation you pay, if any, to Tripborn for access to or use of the Sites. Some jurisdictions do not allow the limitation of liability in contracts with consumers, so some or all of these limitations of liability may not apply to you.
Forward-Looking Statements: The Sites, and any documents issued by Tripborn and available through the Sites, may contain statements which constitute forward-looking statements that can be identified by the fact that they do not relate strictly to historical or current facts. They often include words such as “believes,” “expects,” “anticipates,” “estimates,” “intends,” “plans,” “seeks” or words of similar meaning, or future or conditional verbs, such as “will,” “should,” “could” or “may.” Forward-looking statements include statements made as to future operations, costs, capital expenditures, cash flow, improvements in infrastructure, distribution and replenishment systems and operating efficiencies, sales and earnings estimates or trends and expansion plans and projections. These forward-looking statements are based on our expectations as of the date such forward-looking statements are made and are neither predictions nor guarantees of future events or circumstances.
Press Releases: The information contained within press releases issued by Tripborn should not be deemed accurate or current except as of the date the release was posted. Tripborn has no intention of updating, and specifically disclaims any duty to update, the information in the press releases. To the extent any information therein is forward-looking it is intended to fit within the safe harbor for forward-looking statements and is subject to material risk.
Third-Party Financial Information: Tripborn may provide links to third-party websites or services that contain financial or investment information about Tripborn. Access to such websites and the information contained therein is provided as a service to those interested in the information. Tripborn neither regularly monitors nor has control over the content of third parties' statements or websites. Accordingly, Tripborn does not endorse or adopt those websites or any information contained therein, including, without limitation, analysts' reports and stock quotes. Tripborn makes not representations or warranties whatsoever regarding the accuracy or completeness of the content, information or opinions of third-party websites or other third-party information identifies on the Sites. Users visit these websites and use the information contained therein at their own risk.
Please feel free to contact us with any comments, questions or suggestions you might have regarding the information described in the Sites.
You may contact us at:
812 Venus Atlantis Corporate Park
Prahladnagar, Ahmedabad, Gujarat 380015
Phone: +91 7940191915
Other Terms & Conditions
This website at www.tripborn.com (the Website) is owned and operated by Sunalpha Green Technologies Pvt. Ltd. Please read all terms and conditions carefully before making any booking through this website.
When you click to make a booking with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms and policies and by the conditions of each particular supplier. You must not make any booking through the Website unless you understand and agree to all our terms and policies. If you do not accept the terms stated here, do not use this Website and our services. Once payment is made for the booking, it is deemed that you have read and understood the terms and conditions for the booking. If you have any queries please contact us before making any booking. Please revisit this area of the Website from time to time as we may change these terms and conditions occasionally and your continued use of the Website will constitute your acceptance of the amended terms and conditions.
Products and services are sold by Sunalpha Green Technologies Pvt. Ltd.. as an agent for airline and wholesale companies and other suppliers providing services, including accommodation and transportation services Sunalpha Green Technologies Pvt. Ltd. is not a provider of such services and has no responsibility for services provided or not provided by any party. We make no warranty or representation regarding the standard or availability of any service or product to be supplied nor for the availability of any promotions, airfares or specific holiday products. All travel documents are issued subject to the tariffs and terms and conditions of sale of suppliers and these terms. They are issued by us as agent only.
Sunalpha Green Technologies Pvt. Ltd. has no liability for any act, omission or default, whether negligent or otherwise, of airlines, car rental operators, ferry companies, hoteliers, tour operators or any other supplier or third party. We have no liability for any loss or damage occasioned by the negligence, act or omission of any supplier or other third party. We reserve the right to cancel or modify itineraries or bookings where circumstances require. In circumstances where liability of Sunalpha Green Technologies Pvt. Ltd.. cannot be excluded, such liability is limited to the value of the purchased travel arrangements. Sunalpha Green Technologies Pvt. Ltd.. reserves the right to decline any booking.
The travel products and services sold through Sunalpha Green Technologies Pvt. Ltd.. are subject to availability and can be withdrawn without notice.
It is essential that you enter details of each traveler correctly and according to passport or other identification. Some suppliers will deny carriage if the traveler's name varies from your booking and may cancel automatically if the traveler's name is amended. Sunalpha Green Technologies Pvt. Ltd.. is not responsible for any loss or damage arising from incorrect entry of traveler's name nor for any inability to travel as a result of carrier's policies.
Special Conditions For Products And Services
The terms displayed on this Website apply generally to all the travel products and packages sold by Sunalpha Green Technologies Pvt. Ltd.. Most travel products and services also have additional conditions applying to them because airlines, hotels, wholesalers and other travel suppliers have various other terms and conditions relating to the purchase of these goods and services, which may or may not be displayed. For example, suppliers often limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage, however we do not have those conditions to display on this Website. It is your responsibility to contact the relevant travel supplier directly to obtain all applicable terms and conditions before making a booking through Sunalpha Green Technologies Pvt. Ltd.. There are numerous terms and conditions established by travel suppliers or other third parties affecting most advance purchase and other discounted travel products and services, which involve substantial cancellation or amendment fees, and in some instances there are no refunds whatsoever on cancelled holidays and/or air tickets and other products and services should you need to amend or cancel your travel plans. If you have any queries regarding these fees please do not hesitate to contact our office. You must read the terms and conditions applicable to every travel product and service and ensure that you accept them before you make a booking. If the terms and conditions are not displayed you should contact our office. Once you confirm a booking and make payment you are bound by the terms and conditions established by the relevant travel supplier.
Third Party Information And Links
Some of the information displayed on the website is provided to Sunalpha Green Technologies Pvt. Ltd.. by third party suppliers such as hotels, transportation providers and airlines etc. Sunalpha Green Technologies Pvt. Ltd.. takes reasonable care to ensure the information supplied and displayed on the Website is accurate. Sunalpha Green Technologies Pvt. Ltd.. cannot confirm and does not provide any warranty in relation to the accuracy of this information and is not responsible for information on the Website that is supplied to Sunalpha Green Technologies Pvt. Ltd.. by third parties. This Website contains links to other websites, which are hosted and maintained by third parties. Sunalpha Green Technologies Pvt. Ltd.. is not responsible for and makes no warranty or representation as to the accuracy, completeness or relevance of the information contained on such third party sites. You follow links to such sites at your own risk, and we will not be liable for any loss or damage rising from your reliance upon or use of third party sites
Suppliers' Alterations To Tour Itineraries
In the event of material alterations by a supplier to a proposed tour booked by you, you may be given the option of cancelling the tour without penalty, but this is not guaranteed. The right to cancel is subject to the terms and conditions of the supplier. Your acceptance of any tickets, coupons, exchange orders, vouchers and receipts will be deemed acceptance of the above conditions and of any alterations made to your tour.
Sunalpha Green Technologies Pvt. Ltd.. service fees may apply to bookings made online or via the Sunalpha Green Technologies Pvt. Ltd.. Travel Centre. Your Sunalpha Green Technologies Pvt. Ltd.. consultant can provide you full details on request.
Fares And Prices
All airfares and prices quoted are subject to availability at the time of booking. Prices are subject to change until full payment and tickets are issued. Prices are quoted per person unless Sunalpha Green Technologies Pvt. Ltd.. advises otherwise. The prices set out on the Website may not include taxes, airport charges, and other additional costs, such as fuel levies, surcharges for internet bookings and seasonal surcharges. You will be notified of applicable taxes, airport charges and other charges when you have made a booking with Sunalpha Green Technologies Pvt. Ltd.. and your booking is confirmed. Such taxes and charges are subject to change until tickets are issued. Some airport taxes are not pre-paid and it is the travelers' responsibility to pay where applicable. Airlines and third party providers of travel and travel related services may change their prices, packages, flights and other information displayed on the Website at any time. All products, services and information displayed on the Website are subject to change without notice.
Any top-up payment / advance payment which is received from client & if client does not use the amount for services for any reason and he wants his payment to return in this case after one month of deposit, customer need to give refund request to us, once we will get refund request from the client, the balance amount will be refunded within 15 to 20 working days via same source
Passport And Visas
It is the responsibility of the individual traveler to check passport, visa and health requirements. All travelers departing India require a passport and it is recommended to have a minimum validity of 6 months. An Indian re-entry visa is required for those travelers traveling on a foreign passport. We are happy to provide assistance.
Sunalpha Green Technologies Pvt. Ltd.. offers discounts in some of its products to travelers. Through discounts it intends to promote and retain loyalty of its regular clients. Such discounts are sole discretion of the company and can be refused / withdrawn without notice.
You agree to only use the Website for purposes permitted by these terms. You are responsible for all equipment and software used to access the Website. You must not:
Use the Website directly or indirectly for any activity which breaches any laws, infringes a third party's rights, is unlawful, or breaches these terms.
Use the Website directly or indirectly, or use any service provided on the Website, to conduct surveys, contests, pyramid schemes, or send chain letters, junk email or any other duplicative or unsolicited messages (commercial or otherwise).
Attempt to gain unauthorized access to the Website or use another person's name, registration account or password.
Create a false identity for the purpose of misleading others as to the identity of the sender or the origin of a message.
Tamper with, hinder the operation of or make unauthorized modifications to the Website.
Knowingly transmit any virus or other disabling feature to the Website.
Advertise or offer to sell or buy any goods or services on the Website.
Collect information about others, including email addresses, without their consent.
The Website may contain links to external websites. Those websites are not part of the Website and, unless otherwise indicated, are not under our control. We have no responsibility for the contents of any linked websites and you access them at your own risk. We may monitor, review, retain and/or disclose any information on the Website as necessary to satisfy any applicable law, regulation, legal process or governmental request.
The online booking facilities on this Website utilizes Secure Sockets Layer (SSL) encryption to help ensure the security of all online booking transactions. SSL encryption is automatically enabled whenever you submit information to us via the internet.
Photographs and illustrations and other promotional material on this Website are for promotion purposes only. They do not represent any benefit that will be included in any arrangements made by you.
Unless otherwise indicated, copyright in the Website and content included on the Website belongs to us or our licensors. All rights are reserved. You are provided access to the Website only for your personal and non-commercial use. Subject to applicable laws, you must not, without our permission:
Store, distribute, perform, communicate to the public, adapt or create derivative works from any part of the Website; or
Commercialize any information or services obtained from the Website. The trade mark used on the Website (if any) are our trade mark or the trade mark of a third party. Nothing on the Website should be construed as granting any license to use any trade mark without the permission of the owner. You must not use any of our trade mark:
As or as part of your trade mark.
In connection with goods or services which are not ours.
In a manner that may be confusing, misleading or deceptive.
In a manner that disparages us or our information or services or the Website.
Sunalpha Green Technologies Pvt. Ltd.. may send email newsletter to people who enter their email address in the “subscribe to our newsletter” box of this Website. The newsletter will be sent out monthly to the advised e-mail address and contain the latest travel deals, news and promotional material. On occasion we may send additional newsletters to alert members to special offers or limited release specials. Your individual email address is not used for any other purpose and will not be supplied to a third party. Should any recipient of our newsletter wish to unsubscribe they can do so by clicking on unsubscribe at the bottom of the Home page, emailing us at email@example.com / firstname.lastname@example.org or calling us on 079 2647 4400
Website Content Disclaimer
Sunalpha Green Technologies Pvt. Ltd.. have taken all reasonable steps to ensure the accuracy of the information on this Website. However we can give no warranty regarding the accuracy or completeness of the content of this Website. Sunalpha Green Technologies Pvt. Ltd.. is not liable for any loss or damages (whether direct, indirect, special, consequential or otherwise) arising out of errors, inaccuracies or omissions in the content contained in this Website. Sunalpha Green Technologies Pvt. Ltd.. is not liable for distortion of data arising from any technical fault including transmission errors, technical defects, interruptions, third party intervention or viruses.
Exclusion Of Liability
Sunalpha Green Technologies Pvt. Ltd.. cannot guarantee that this Website shall be available on an uninterrupted basis and we will not be liable for any losses, costs or damages resulting from this Website not being accessible or for delays in access. To the extent permitted by law, all warranties, conditions and representations about the Website, the availability for your access and use of the Website or the services and the information provided on the Website are excluded. If a term is implied by law into these terms and the law prohibits provisions in a contract excluding or modifying liability under that term, then it will be included in these terms. However, our liability for breach of such term will, to the extent permitted by law, be limited, at our option, to the supply of the relevant services again or the payment of the cost of having the services supplied again. To the extent permitted by law, we and our officers, employees, agents or related bodies corporate will not be liable in any way (including in contract, for negligence or otherwise) for any loss, damage, costs or expenses suffered by you or claims made against you in connection with:
Your use of the Website.
Any information or materials posted by others, including defamatory, offensive or illicit material, or material that violates these terms:
Any failure to provide the Website
Any services or information supplied, offered or advertised on the Website
Access to and use of this Website is at the user's own risk and we cannot warrant that the use of this Website or any material downloaded from it will not cause damage to any property, including but not limited to loss of data, computer viruses, Trojan horses and others. In addition, we accept no liability in respect of losses or damages arising out of changes made to the content of this Website by unauthorized third parties.
Use Of Your Information And Material
We are committed to protecting your privacy online. If you post messages on the Website, or send us any feedback, suggestions, ideas or other materials in relation to the Website, you agree that we can use, reproduce, publish, modify, adapt and transmit them to others free of charge and without restriction, subject to our obligations in relation to privacy, as set out in the Sunalpha Green Technologies Pvt. Ltd.. privacy statement. Sunalpha Green Technologies Pvt. Ltd.. Privacy Statement explains in general terms how we protect the privacy of your personal information. Although our preferred local suppliers have privacy policies in accordance with applicable privacy laws, you accept that some third parties can be located overseas e.g. hotels, car rental companies, etc, and may not have in place equivalent privacy policies. When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours.
We may suspend, terminate or limit your access to the Website, effective immediately, if, in our reasonable opinion, you breach any of these terms. We may at any time suspend, limit or terminate:
Any service provided on the Website; or
All access and use of the Website.
Acceptance Of Terms
www.tripborn.com Website ("Website") is an internet based travel portal owned and operated by Sunalpha Green Technologies Pvt. Ltd.. a company incorporated under the laws of India, with its registered office at 812, Venus Atlantis Corporate Park, Prahalad Nagar Garden, Satellite, Ahmedabad - 380 015, Gujarat, INDIA. Through the Website,www.tripborn.com shall provide you ("User") travel-related information, pricing, availability and reservations for airlines, hotels, railway, holiday packages etc. across cities and rural areas throughout India ("Service"), as more particularly described and defined in the terms of service ("TOS") relating to such Service, as set out in Annex 1; This Service may be availed by the User, his family members and friends at any time during the year through vendors ("Service Providers"). This User Agreement ("Agreement") sets out the terms and conditions on which www.tripborn.com shall provide the Services to the User through the Website. In addition to this Agreement and depending on the Services opted for by the User, the User shall be required to read and accept the relevant TOS for such Service, which may be updated or modified by www.tripborn.com from time to time. Such TOS shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement, the terms of this Agreement shall prevail. Use of the Website is offered to the User conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement and the TOS, as may be posted on the Website from time to time. For the removal of doubts, it is clarified that use of the Website by the User constitutes an acknowledgement and acceptance by the User of this Agreement and the TOS. If the User does not agree with any part of such terms, conditions and notices, the User must not use the Website. Additionally, the Service Provider may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each Service (for example, flights, hotel reservations, packages, etc.). the User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal, including terms and conditions set forth in a Service Providers' fare rules or contract of carriage. In the event that any of the terms, conditions and notices contained in this Agreement or the TOS conflict with the additional/other terms and guidelines specified by the Service Provider, then the latter terms/guidelines shall prevail. www.tripborn.com at its sole discretion reserves the right not to accept any order placed by the user through the website without assigning any reason thereof. Nay contract to provide any service by www.tripborn.com is not complete until full money towards the service is received from the user and accepted by www.tripborn.com
Modification Of Terms
www.tripborn.com reserves the right to change the terms, conditions and notices under which the Services are offered through the Website, including but not limited to the charges for the Services provided through the Website. The User shall be responsible for regularly reviewing these terms and conditions.
The User agrees and undertakes not to sell, trade or resell or exploit for any commercial purposes, any portion of the Service. For the removal of doubt, it is clarified that the Website is not for commercial use but is specifically meant for personal use only. The User further agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that the TripBorn name is stated as the source. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.
Disclaimer Of Warranties/Limitation Of Liability
www.tripborn.com has endeavored to ensure that all the information on the website is correct, but www.tripborn.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data or information contained. www.tripborn.com makes no warranty, express or implied, concerning the website and/or its contents and disclaims all warranties of fitness for a particular purpose and warranties of merchantability in respect of services, including any liability, responsibility or any other claim, whatsoever, in respect of any loss, whether direct or consequential, to any user or any other person, arising out of or from the use of the information contained in the website. Since www.tripborn.com acts only as a booking agent, it shall not have any liability whatsoever for any aspect of the arrangements between the service provider and the user as regards the standards of services provided by the service providers. In no circumstances shall www.tripborn.com be liable for the services provided by the service provider Although www.tripborn.com makes reasonable commercial efforts to ensure that the description and content in the TOS and on each page of the website is correct, it does not, however, take responsibility for changes that occurred due to human or data entry errors or for any loss or damages suffered by any user due to any information contained herein. Also, www.tripborn.com is not the service provider and cannot therefore control or prevent changes in the published descriptions which are based upon information provided by the service providers. www.tripborn.com does not endorse any advertiser on its website in any manner. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
www.tripborn.com does not, by offering travel related services to particular destinations, represent or warrant that travel to such destinations is without risk, and shall not be liable for damages or losses that may result from travel to such destinations.
In no event shall www.tripborn.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the services; (b) the cost of procurement of substitute goods and services or resulting from any goods, information or services purchased or obtained or messages received or transactions entered into through the services; (c) unauthorized access to or alteration of the user's transmissions or data; (d) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the website. Neither shall www.tripborn.com be responsible for the delay or inability to use the website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, www.tripborn.com shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond www.tripborn.com control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data. These limitations, disclaimer of warranties and exclusions apply without regard to whether the damages arise from (a) breach of contract, (b) breach of warranty, (c) negligence, or (d) any other cause of action, to the extent such exclusion and limitations are not prohibited by applicable law. The maximum liability on part of www.tripborn.com arising under any circumstances, in respect of any services offered on the site, shall be limited to the refund of total amount received from the customer for availing the services less any cancellation, refund or others charges, as may be applicable. In no case the liability shall include any consequential loss, damage or additional expense whatsoever.
Links To Third Party Sites
The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of www.tripborn.com or the Website and www.tripborn.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. www.tripborn.com is not responsible for any form of transmission, whatsoever, received by the User from any Linked Site. www.tripborn.com is providing these links to the User only as a convenience, and the inclusion of any link does not imply endorsement by www.tripborn.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. www.tripborn.com is not responsible for any errors, omissions or representations on any Linked Site. www.tripborn.com does not endorse any advertiser on any Linked Site in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
Prohibition Against Unlawful Use
As a condition of the use of the Website, the User warrants that they will not use the Website for any purpose that is unlawful or illegal under any law for the time being in force within or outside India or prohibited by this Agreement and/or the TOS including both specific and implied. In addition, the Website shall not be used in any manner, which could damage, disable, overburden or impair it or interfere with any other party's use and/or enjoyment of the Website. The User shall refrain from obtaining or attempting to obtain any materials or information through any means not intentionally made available or provided for or through the Website.
Use Of Communication Services
The Website may contain services such as email, chat, bulletin board services, information related to various tourist spots, news groups, forums, communities, personal web pages, calendars, and/or other message (hereinafter collectively referred to as "Communication Services"). The User agrees and undertakes to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, the User agrees and undertakes that when using a Communication Service, the User will not:
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
Upload files that contain software or other material protected by intellectual property laws unless the User owns or controls the rights thereto or have received all necessary consents.
Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer.
Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
Conduct or forward surveys, contests, pyramid schemes or chain letters.
Download any file posted by another user of a Communication Service that the User know, or reasonably should know, cannot be legally distributed in such manner.
Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
Violate any code of conduct or other guidelines, which may be applicable for or to any particular Communication Service
Violate any applicable laws or regulations for the time being in force in or outside India
11. Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
www.tripborn.com has no obligation to monitor the Communication Services. However,www.tripborn.com reserves the right to review materials posted through Communication Service and to remove any materials in its sole discretion. www.tripborn.com reserves the right to terminate the User's access to any or all of the Communication Services at any time without notice for any reason whatsoever.
www.tripborn.com reserves the right at all times to disclose any information as is necessary to satisfy or comply with any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in JMM Holidays sole discretion. www.tripborn.com does not control or endorse the content, messages or information found in any communication service and, therefore, www.tripborn.com specifically disclaims any liability or responsibility whatsoever with regard to the communication services and any actions resulting from the user's participation in any communication service. Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. User is responsible for keeping himself updated of and adhering to such limitations if they download the materials.
Contact Details Usage
www.tripborn.com may send booking confirmation, itinerary information, cancellation, payment confirmation, refund status, schedule change or any such other information relevant for the transaction, via SMS or by voice call on the contact number given by the User at the time of booking; www.tripborn.com may also contact the User by voice call, SMS or email in case the User couldn’t or hasn’t concluded the booking, for any reason what so ever, to know the preference of the User for concluding the booking and also to help the User for the same. The User hereby unconditionally consents that such communications via SMS and/ or voice call by www.tripborn.com is (a) upon the request and authorization of the User, (b) ‘transactional’ and not an ‘unsolicited commercial communication’ as per the guidelines of Telecom Regulation Authority of India (TRAI) and (c) in compliance with the relevant guidelines of TRAI or such other authority in India and abroad. The User will indemnify www.tripborn.com against all types of losses and damages incurred by www.tripborn.com due to any action taken by TRAI, Access Providers (as per TRAI regulations) or any other authority due to any erroneous compliant raised by the User on www.tripborn.com with respect to the intimations mentioned above or due to a wrong number or email id being provided by the User for any reason whatsoever.
www.tripborn.com reserves the right, in its sole discretion, to terminate the access to the website and the related services or any portion thereof at any time, without notice.
www.tripborn.com reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the www.tripborn.com Services. www.tripborn.com further reserves the right to alter any and all fees from time to time, without notice.
The User shall be liable to pay all applicable charges, fees, duties, taxes, levies and assessments for availing the www.tripborn.com Services. USER'S OBLIGATIONS AND USER ACCOUNT In consideration of use of the Website, the User represent and confirm that the User is of legal age to enter into a binding contract and is not a person barred from using the Website and/or receiving the Services under the laws of India or other applicable law. To avail a Service the User has and must continue to maintain at his sole cost: (a) all the necessary equipments including a computer and modem etc. to access the Website/avail Services; (b) own access to the World Wide Web. The User shall be responsible for accessing the Services and that access may involve third p arty fees including, airtime charges or internet service provider charges which are to be exclusively borne by the User. The user also understands that the services may include certain communications from www.tripborn.com as service announcements and administrative messages. The user understands and agrees that the services are provided on an "as is" basis and that www.tripborn.com does not assume any responsibility for deletions, miss-delivery or failure to store any user communications or personalized settings. Registration of the User on the Website is optional. If the User opts to register himself on the Website, upon completion of the registration process, the User shall receive a user id and password. The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and userid, and shall be fully responsible for all activities that occur by use of such password or user id. Further, the User agrees not to use any other party's under id and password for any purpose whatsoever without proper authorization from such party. You are responsible for the security of your password and for all transactions undertaken using your password through our service. www.tripborn.com will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of your ID/password/credit card number/account details number for using www.tripborn.com Services. The user also agrees and undertakes to immediately notify www.tripborn.com of any unauthorized use of the user's password or user id and to ensure that the user logs off at the end of each session at the website. www.tripborn.com shall not be responsible for any, direct or indirect, loss or damage arising out of the user's failure to comply with this requirement. The User also agrees to: (a) provide true, accurate and complete information about himself and his beneficiaries as prompted by the registration form ("Registration Data") on the Website; and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If the User provide any information that is untrue, inaccurate, not current or incomplete or www.tripborn.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete www.tripborn.com has the right to suspend or terminate the User's registration and refuse any and all current or future use of the Website and/or any Service. Furthermore, the User grants www.tripborn.com the right to disclose to third parties Registration Data to the extent necessary for the purpose of carrying out the Services.
Without prejudice to the other remedies available to www.tripborn.com under this agreement, the tos or under applicable law, www.tripborn.com may limit the user's activity, or end the user's listing, warn other users of the user's actions, immediately temporarily/indefinitely suspend or terminate the user's registration, and/or refuse to provide the user with access to the website if: (a) the user is in breach of this agreement, the tos and/or the documents it incorporates by reference; (b) www.tripborn.com is unable to verify or authenticate any information provided by the user; or (c) www.tripborn.com believes that the user's actions may infringe on any third party rights or breach any applicable law or otherwise result in any liability for the user, other users of the website and/or www.tripborn.com.(d) www.tripborn.com may at any time in its sole discretion reinstate suspended users. Once the user have been indefinitely suspended the user may not register or attempt to register with www.tripborn.com or use the website in any manner whatsoever until such time that the user is reinstated by www.tripborn.com not with standing the foregoing, if the user breaches this agreement, the tos or the documents it incorporates by reference, www.tripborn.com reserves the right to recover any amounts due and owing by the user to www.tripborn.com and / or the service provider and to take strict legal action as www.tripborn.com deems necessary
www.tripborn.com may provide the User with content such as sound, photographs, graphics, video or other material contained in sponsor advertisements or information. This material may be protected by copyrights, trademarks or other intellectual property rights and laws. The User may use this material only as expressly authorized by www.tripborn.com and shall not copy, transmit or create derivative works of such material without express authorization from JMM holidays The User acknowledges and agrees that they shall not upload, post, reproduce or distribute any content on or through the Website that is protected by copyright or other proprietary right of a third party, without obtaining the permission of the owner of such right. Any copyrighted or other proprietary content distributed on or through the Website with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.
None of the provisions of this Agreement, terms and conditions, notices or the right to use the Website by the User contained herein or any other section or pages of the Website and/or the Linked Sites, shall be deemed to constitute a partnership between the User and www.tripborn.com and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way. It may be noted, however, that if by using the Website, the User authorizes www.tripborn.com and its agents to access third party sites designated by them or on their behalf for retrieving requested information, the User shall be deemed to have appointed www.tripborn.com and its agents as their agent for this purpose.
The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this Agreement, the TOS or the right to use the Website by the User contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.
Interpretation Of Number And Genders
The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to this Agreement as a whole.
The User agrees to indemnify, defend and hold harmless www.tripborn.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by www.tripborn.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to this Agreement and/or the TOS.
If any provision of this Agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.
Termination Of Agreement And Services
Either the User or www.tripborn.com may terminate this Agreement and a Service with or without cause at any time to be effective immediately. The User agrees that www.tripborn.com may under certain circumstances and without prior notice, immediately terminate the User's user id and access to the Website/Services. Causes for termination may include, but shall not be limited to, breach by the User of this Agreement or the TOS, requests by enforcement or government agencies, requests by the User, non-payment of fees owed by the User in connection with the Services as specified in the applicable TOS. This Agreement may be terminated by either the User or www.tripborn.com through a written notice to the other. www.tripborn.com shall not be liable to the User or any third party for termination of any Service. Should the User object to any terms and conditions of this Agreement, any TOS or become dissatisfied with the Service in any way, the User's only recourse is to immediately: (a) discontinue use of the Website/Service; and (b) notify www.tripborn.com of such discontinuance. Upon termination of the Service, User's right to use the Website/Services and software shall immediately cease. The User shall have no right and www.tripborn.com shall have no obligation thereafter to execute any of the User's uncompleted tasks or forward any unread or unsent messages to the User or any third party. Once the User's registration or the Services are terminated, cancelled or suspended, any data that the User has stored on the Website may not be retrieved later
All notices and communications (including those related to changes in the TOS, Service, termination of Service etc.,) shall be in writing, in English and shall deemed given if delivered personally or by commercial messenger or courier service, or mailed by registered or certified mail (return receipt requested) or sent via email/facsimile (with acknowledgment of complete transmission) to the following address: (a) If to TripBorn, at email@example.com or at the address posted on the Website. (b) If to a non registered User, at the communication and/or email address specified in the application form availing of a www.tripborn.com Service. (c) If to a registered User, at the communication and/or email address specified in the registration form. Notice shall be deemed to have been served 48 hours after it has been sent, dispatched, displayed, as the case may be, unless, where notice has been sent by email, it comes to the knowledge of the sending party, that the email address is invalid.
This agreement and each tos shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Ahmedabad.
Fare Refund Policies Are Subject To Change As Per The Airline’s Policies.
For the offline cancellation of the tickets, call on our customer care center at 079 2647 4400 (From All Networks). Cancelation charge will be same for this. To cancel the tickets within 24 Hrs of the journey, contact directly to the Airlines and after that, send the cancellation request on our website for refunds. In case of direct cancellation through airlines, refunds will be given according to airlines charges along with our service charge as above mentioned. After flight departure & in case of No Show, we don't entertain any cancellation request. Flight tickets cancellation charges vary as per the cancellation and refund policy of the particular airlines. Therefore, before booking tickets, understand the terms and conditions of airlines. During Peak-Seasons of different regions, cancellation policy of hotels and flight tickets vary. Our travel agents follow the specific cancellation policy these days and refund charges may differ heavily.
Cancellation Charges For Holiday Packages
For cancellations done prior to the 30 days or more of the date of departure, initial deposit amount or 25% of the tour cost (if full paid) will be charged as cancellation charges.
For cancellations done between 29 days to 15 days prior to the date of departure, 50% of the tour cost will be charged as cancellation charges.
For cancellations done between 14 days to 8 days of the tour, 75% of the tour cost will be charged as cancellation charges.
For cancellations done within 8 days of the tour, 100% cancellation charges will apply and you will receive no refunds.
****These Cancellation Charges Are Subject To Vary As Per The Season Or Other Conditions. Refund
It is essential to contact Sunalpha Green Technologies Pvt. Ltd. for all kinds of refunds if booking is done through it. Refund against the cancellation of air tickets will be credited directly in your account. In case of Credit Card, refund will be made on the same credit card only. Refund process can take duration of maximum 2-3 working days due to banking procedures. In case of Net Banking, it may take 7-8 working days.
Note: Processing times for cancellation and refund requests may vary.
In case of unavailability of services, you will receive the complete refunds except the transaction charges