OUR CUSTOMERS

OUR CUSTOMERS

Tripborn is passionate about connecting people by making travel easy and affordable. At Tripborn the service is focused on the customer with an emphasis on creating a friendly experience. Over the last year a number of new initiatives have been introduced to further improve customer service and ensure customers lie at the heart of the Tripborn including:

  • Tripborn ‘Customer Charter’
  • end to end customer journey
  • customer experience governance
  • operational performance

We are committed through our ongoing work to improve customer service and put customer first through: